The Benefits of Digital Onboarding and Origination
5 min
onboarding
Customer onboarding was transformed into a 5-minute experience which can be done from anywhere.
6hrs
turnaround time
With DFA loan turnaround time decreased from 72 to 6 hours. (Accion)
1 to 2
years
12 to 24 months calculated breakeven for the DFA investment.
134%
increase in caseload
DFAs bring a 134% increase in average loan officer caseload, translating to revenue growth (Accion).
Supercharge Field Services with Digital Efficiency
The digital tools your field officers need for improved productivity and higher portfolio quality.
Acquire customers anywhere
With fast and intuitive mobile customer onboarding and loan origination.
Work even offline
Remote, underserved markets with low or no connectivity are one tap away.
Instant validation, intelligent data
Smarter data entry with auto-populated fields and real-time verification.
Reduce paper, decrease costs
Accurately capture documents and ID cards, use optional OCR.
Easily monitor and plan tasks
Track completed and pending tasks, plan day-to-day work to boost team efficiency.
Benefit from a 360 customer view
Focus on building relationship across products.
Make better credit decisions
Real-time credit bureau lookups and 3rd-party scoring integration.
Reduce fraud
Through secure biometrics, eSignature or OTP authentication.
Grow Channel Revenue
Expand your market at a minimal cost.
Individual and Group Loans
Savings and Current Accounts
Cash Deposit/Withdrawal, Balance Enquiries
Group Collection Sheets
A Digital Transformation Platform in Action
DFA is so much more than just an app - it fully digitalises both field and back office workflows.
Flexible Onboarding & Origination Forms
Easily configure your own forms. Store data on the DigiWave platform or directly in your core banking or other systems.
Seamless API-driven Integrations
Easily integrates with your core banking and legacy systems. Embed third-party provider services to enrich your offering.
Task & Performance Management
Organize work, monitor and improve team performance with interactive task management. Ease communication between the field and the branch.
Credit Scoring & Advanced Analytics
Offer fast track loans to your best customers and nurture the rest. Lower delinquency risk from the start. Identify opportunities through analytics.
Configurable Workflows
Customize your own or use out-of-the-box workflows. Benefit from multi-level loan decisions, fueled by data. Digitize, automate and streamline all processes.
Centralized Management. Multi-country. Multi-tenant
Manage all your digital channels and affiliates from a central portal. Define flexible user roles and permissions.
Accelerate Loan Processes from Days to Minutes
CUSTOMER
ONBOARDING
Onboard in Minutes.
Cut Manual Inefficiency Costs.
LOAN
ORIGINATION
Lower Cost
to Originate.
APPROVAL
Faster Time to Approval.
No Manual Handoffs.
Smarter Data-driven Decisions.
DISBURSEMENT
Faster Time to Disbursement.
Higher Customer Satisfaction.
REPAYMENT
Lower
Delinquency
The DFA Solution at a Glance
Combine human interactions with digital efficiency. DFA enables financial institutions to digitize customer onboarding, account opening, loan origination, transactions, and more, even in areas with no connectivity. The results - convenient, efficient and cost-effective services at the customer's doorstep.
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Webinar
Digital Loan Origination for Increased Outreach and Efficiency
Explore the best practices in digital loan origination, taken from Software Group’s ten-year-experience.
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Success Story
DFA for CreditAccess Grameen
How Grameen Koota managed to achieve faster turnaround time and increased outreach.
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Whitepaper
Field Staff Digitalization in Microfinance
Software Group's whitepaper lays out our business, technological and implementation lessons learned while helping MFIs digitalize their field operations.
Why Choose Software Group?
DFA is built on DigiWave - Enterprise Digital Banking Platform, accelerating your digital transformation.
Quick-to-market, scalable implementation with fast
positive ROI
Over 10 years of global experience with 200+ customers in over 70+ countries
Clients Growing Their Business with DFA
