The Digital Era is Transforming Insurance
29%
of consumers
Twenty-nine percent of consumers would consider buying insurance from online providers such as Google or Amazon (Accenture).3/4
of insurers
Seventy-six percent of insurers agree that their competitive advantage will depend on the strength of their partners and ecosystem (Accenture).
42%
of global insurance growth
The seven largest emerging markets will contribute up to 42 percent of global insurance growth (Swiss Re Institute).
$1+ bln
revenue
Global Insurance Tech market revenue is expected to reach $1,119.8 million USD by 2023, more than double the value in 2018 (Swiss Re Institute).
Addressing Insurers' Key Challenges
Traditional sales channels need digital support
Customer journeys across channels lack consistency and are not customer-driven
Disconnected legacy systems and manual processes limit digitalization
Lack of unified digital customer data hinders end-to-end service
Time to market for new insurance products is slow and expensive
Competition from InsurTechs and BigTech threatens market share
Helping Insurers Win in a Digital-first Market
Software Group's solutions enable insurance companies to embrace digital and grow a profitable business in the new digital insurance ecosystem.
Omnichannel Customer Centricity
Sell insurance via digital channels, automate claims processing, increase client base and engage customers with seamless onboarding and self-service.
End-to-end Value Creation
Implement end-to-end digital insurance cycles, based on a modular, scalable and future-proof platform.
Fast Go-to-market
Easily launch new digital products and adopt innovative technologies (IoT, AI). Be a champion in the connected digital ecosystem.
Digital Transformation
Modernize legacy systems, go paperless and digital, reducing risk and decreasing operational costs.
Digitalization Solutions for Insurance
End-to-end Digital Insurance Platform
A unified, customer-centric, omnichannel digital insurance platform.
Enables insurers to create compelling digital journeys across channels and ecosystems,
transforming onboarding, sales, underwriting, payments and claims processing.
Modernizes legacy systems via APIs, integrations and reusable microservices to give insurers the edge and speed they need in the digital era.
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Customer Self-service Portal & Mobile App
Offer the digital experience that keeps customers coming back. Reduce sales and service costs and maximize customer lifetime value in the digital era.
- Interactive quoting and policy sales
- Digital onboarding with e-identification to avoid visiting a branch
- Chatbots with conversational UX to engage customers at scale
- Digitalizes the customer lifecycle end to end - from discovery, through policy purchase, payments, claims, and renewals
Agent/ Broker Sales Portal
Elevate agents through digital. Remove complexity for your distribution partners and enable them to provide excellent service.
- Agent and broker sales apps
- Quote and Bind tool for agents for policy sales and renewals for multiple lines of business
- Customer 360 approach, easy policy administration
- Home dashboard, alerts and notifications, and more.
Digital Claims
Win consumer trust and satisfaction with a quick and easy claims submission process & full claim status visibility.
- 20%+ claim cost reduction and faster claims processing
- Easy and convenient first notice of loss submission (FNOL) via an Interactive Guide
- Claim status tracking
- Documents and images submission
- Easy integration with any backend claims management system to provide a modern front end for web/mobile.
Why Choose Software Group's Digital Insurance Platform?
End-to-end digitalization of General Insurance lifecycle
Covers all stages and ecosystem players in the general insurance sales and claims management value chain.
Flexible digital products creation
Create customized sales products for multiple lines of business. Easily configure tariffs and workflows. Innovate fast to respond to ever-changing customer needs.
Enterprise Integration Platform
Modernize legacy infrastructure. Connect any core or external system. Capture the value of APIs. Unify customer data across system silos. Reduce TCO and ensure easy system replaceability.
Future-proof and ecosystem-ready
Secure your digital roadmap with the platform’s scalability, based on microservices and reusable modules. Easily adopt new tech (IoT, telematics, AI) and generate revenue in the connected digital insurance ecosystem.
Security, AML & Fraud Management
Provides industry-standard security with SSL support and end-to end encryption of customer data. System for fraud registration with workflow redirection upon fraud detection built into Revauxy SmartClaiMS.
Centralized Management. Multi-tenant.
Manage all your digital channels from a central administration portal. Define flexible user roles, permissions, tasks. Implement on-premises or in the cloud.