CAREERS FREQUENTLY ASKED QUESTIONS

Q: Is Software Group an equal opportunity employer?

All employees should be treated (and treat others) with dignity and respect, within Software Group's business environment. All individuals are entitled to equal employment opportunity. Software Group does not discriminate against its employees or applicants based on  race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by International, state, or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship including recruiting, hiring, training, promotion, benefits, compensation, discipline and termination. 

Q: How do I apply for positions with Software Group?

All open positions within Software Group are posted on our corporate website. Head to our Careers page to find a job opening that suits you. You can filter our available career opportunities by location, job families or keyword. Once you find one that excites you, click on 'apply' to start your application. You will be asked to complete a candidate profile and upload a CV or resume file to our online application system.

Please make sure you qualify for the role before applying. You may apply for positions in multiple locations, but applying for positions you do not qualify for won’t increase your chances, and will likely raise a red flag within the recruiting team.

To maximize your chances of success, we would encourage you to submit your profile directly to an advertised open position.

Q: What should I do if I cannot find an opportunity that matches my skills?

You can make a general application. We would invite you to submit your details using our general profile feature. Our company is growing and there is a good chance that an opportunity requiring your skills and experience will be available in the future. Your information will be made available to our recruiting professionals. We will compare your skills and experience with our ongoing requirements and will be able to contact you when a suitable opportunity arises.

Q: How long will it take me to apply for a job?

If you have your CV/resume ready, it should take you a few minutes to complete our online application form.

Q: What documents do I need to apply?

To help us get to know you better, we'll need an up-to-date copy of your CV/resume. You'll also have the opportunity to add a cover letter if you want to tell us more. 

Q: To whom should I address my cover letter?

It’s possible that multiple people will see your application materials.  Writing “Dear Recruiting team” or “To whom it may concern” is just fine. 

Q: I can't find my country listed in the search criteria?

Either our recruiting team in your country does not currently have any open positions or Software Group does not have a presence in that particular country.

Q: How will I know if my application has been received?

After submitting your resume, you will receive a "Thank You" message advising your application will be processed. You will also receive a system-generated e-mail to confirm receipt of your application.

If your candidate profile and application meet the qualifications for a selected position, a recruiter will be in contact with you as soon as possible.

Occasionally, those candidates who create a general profile will be matched to open positions based on their qualifications. A recruiter may contact you as new positions become available.

Q: How does the recruiting process work?

Our application process varies depending on the type of role you are applying for and which country it is based in. Most commonly once you have submitted your application, your application will be reviewed by our recruitment team. They will compare your skills and experience with the requirements of the position for which you have applied. You will be contacted if you are selected for consideration. The interview process can often include multiple interviews with a variety of Software Group representatives.  You should be ready to share examples of your work and passion areas to help us get a sense of who you are beyond your resume.

You may even be invited to an assessment day or to complete some tests.

Q: What are the steps in Software Group 's hiring process?

Step 1: Online Application 

To apply for a position at Software Group, complete the online application / profile form. This will provide us with details of your relevant skills and experience. As part of the online application process, you will also be asked to attach a copy of your resume. It is important to complete the application form correctly to ensure it can be submitted successfully. Once your application and resume are submitted, a member of our Recruitment Team will review your qualifications. If we feel that your skills and experience meet the qualifications of the job, we may contact you for an interview.

 
Step 2: Interview with a Recruiter 


Typically the first interviews with applicants are conducted by an HR recruiter. This initial conversation will determine your suitability and availability for future employment opportunities at Software Group. As part of the process you may be asked to complete job specific tests. Other details such as your eligibility to work in the selected country will also be discussed.

On the other side this interview will be your opportunity to ask questions about working at Software Group. If the recruiter feels your qualifications and experience qualify you to proceed in the hiring process, your application and initial interview results are then provided to the hiring manager for review.

 
Step 3: Interviews with Hiring Manager and Team Members 

Shortlisted candidates will be invited for an interview with the hiring manager. This interview format can vary. In some cases it can be online. Upon completion of the interview, qualified and selected candidates may be scheduled for additional interviews.

On occasion, these steps may vary according to local custom and practice. Remember, this interview is a great opportunity for you to better understand the position you are applying for, and ask questions about working at Software Group. Please come prepared! 

Step 4: Offer of Employment 

If you have been identified as the most suitable candidate for the position, you will be provided with an offer of employment.

Step 5: On-boarding at Software Group

Software Group has devised an Induction program for all new employees which aims to welcome them and help them feel as part of our team from the very first day of employment. 

Q: Will I be considered for positions other than the one I submitted my resume for?

When you apply to a position at Software Group, your profile will be reviewed in relation to the qualifications for the specific job you have applied for. If you are interested in multiple positions, you should apply to more than one position. If identified as a potential candidate for another position, you will receive an email request from us to confirm your interest. 

Q: When are open positions considered "closed"?

Software Group does not close a position until it has been filled. At that time, the position will be removed from the website.

Q: Will you contact me regarding the status of my application?

We're really sorry but due to the amount of applications we receive each day, we can't always give individual feedback in the first stages of our application process. Your application will be reviewed, and someone on the recruiting team will reach out directly if they would like to schedule an interview. If there is no follow up on your application for the time being, we will contact you should an opening that fits your expertise appear within a year, after that a new application will have to be made for an open position.

Q: Where does Software Group have offices?

Software Group has main regional offices in 9 countries around the world with smaller satellite offices in the respective region. To find a particular office location, check out the contact us page.

Q: Does Software Group participate in any career events in my country?

You can learn about Software Group career events by searching in the news section of our website. 

Q: What kind of people are you looking for?

We look for people who are passionate about our values, who have professional attitude, and who show us that they’re passionate about the role they’re applying for. 

Q: How much experience do I need?

We hire people with a wide range of professional experience and educational background, as we know that bringing diverse perspectives is crucial to making positive impact in the world. Some roles call for seasoned professionals, while others have more flexibility to bring on less experienced candidates. Either way, we’ve designed systems that allow our team to learn, grow, and thrive. Degrees are important for some roles, but we aim to keep our community as diverse as the challenges we work on.

Q: How often do you update the open positions on your website ?

The career site is updated in real-time as positions become available. All positions listed are open to applications.

Q: How do I receive e-mail updates on jobs?

You can sign up for receiving e-mail updates on new job opportunities in Software Group from here:  Contact Us

Q: Who can I contact if I have difficulty submitting my resume / application?

If you need assistance, please reach out to careers@softwaregroup.com

Q: What is the company dress code?

There is no companywide requirement of a dress code. Most of our colleagues, based on their occupation prefer casual or smart casual, while colleagues in a more representative role such as sales reps or members of the administration abide with smart casual to formal attire.